That should work. I realized after I made my suggestion about the link that
I have had the Adobe Flash Player crash on me and cause me to lose the image
in my browser.and that sounds more like what was happening to you, although
with me there would be a message telling me what caused the problem. Since
you were using a different browser it’s probably why you didn’t get the
crash message. I use Firefox also.

Armando

On Thu, Sep 8, 2011 at 7:39 PM, Alicia Carrillo wrote:

> Thank you again, I just installed Firefox, wish me luck.
>
> Alicia
>
>
>
> ________________________________
> From: “hernandezmol@msn.com”
> To: general@lists.nuestrosranchos.org
> Sent: Wednesday, September 7, 2011 4:46 PM
> Subject: Re: [Nuestros Ranchos] Still Trouble with
>
> I emailed them and this is the answer I got…hope it helps…I just
> installed firefox and use that instead…works fine for me now.
> If this regards Indexing, please advise. If you are on a 64bit version of
> Vista or Windows 7 make certain you are not using the 64bit version of
> Internet Explorer, rather that you are using the normal 32bit version. Flash
> and many other add-ons do not work on the 64bit version. Sometimes, the
> installation of Flash Player can become corrupt. It may need to be
> uninstalled and then reinstalled.
> The attached documents may be helpful. Click anywhere on the blue links
> below. If you continue to have problems, you can reply to this email or you
> can call us at our toll free number at 1-866-406-1830 and someone will
> assist you.
>
> Sincerely, FamilySearch support@familysearch.org
>
>
> Document Links:
> Historical Records: System requirements
> How to view the previous and next image when using the Image Viewer in
> Historical
>
> Amalia Hernandez Arias